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Autel Robotics Reviews

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Overall Rating

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3 Reviews
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About Autel Robotics

Autel Robotics is a company that designs and builds professional drones. They offer a variety of products including 4k drones, 8k drones, mini drones with cameras, and UAV drones. Their product line includes the EVO Max Series, which features 720° Obstacle Avoidance and Non-GPS Return-to-Home, and the EVO II Series, which includes models like the EVO II Enterpries V3, EVO II DUAL 640T V3, and EVO II RTK Series V3. These drones are equipped with features like ADS-B Signal Receiver, RTK Module Compatibility, and high-precision positioning systems. In addition to their drones, Autel Robotics also offers an ecosystem of products and services to support their customers. This includes Autel Care, Service Tracking, and Problem Feedback. They also provide a No-fly Zone feature for safety and a Training Center for users to learn more about operating their drones. They accept various payment methods including credit cards, PayPal, and Shop pay, and offer hassle-free warranty and Autel care plans. Their customer support is available via phone and email.

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Autel Robotics Customer Reviews (3)

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Alisha Pugh
Alisha Pugh
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Mar 29, 2023
Michael Romero
Michael Romero
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Mar 28, 2023
Taylor Todd
Taylor Todd
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Mar 26, 2023

Autel Robotics Customer’s Q&A

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Autel Robotics Features and Benefits

Here are some key features and benefits of Autel Robotics:

  • Innovation: Autel Robotics has always strived to let the needs of its customers drive innovation.
  • Experience: The team consists of industry professionals with a genuine passion for technology and years of engineering experience.
  • Commitment: The company is deeply committed to key core-technology research, striving for excellence, and surpassing customer expectations.
  • Reputation: The success of the X-STAR and the subsequent EVO series allowed Autel Robotics to quickly build a reputation in US markets.
  • Global Presence: The company is headquartered in Shenzhen, the industrial and software frontier of China and the capital of drones. Autel also has extensive subsidiaries bases in the US, Germany, Italy, and Singapore.
  • Patents: Autel Robotics has deployed 2537 patent applications worldwide, and 1053 patents have been authorized globally.
  • Awards: EVO Lite+ and EVO Nano+ win Best of the Best of Red Dot Design Awards 2022.
  • Products: The development of the EVO II platform in 2020 marks a new era for Autel Robotics as it adapted, refashioned, and accelerated technologies to meet the intended applications of these dynamic aircraft and payloads for their purpose-driven users.
  • EVO Max T4: A serious competitor to DJI's offering. It has increased autonomy, AI features, and an open architecture. Features a thermal camera as standard.
  • Dragonfish Series: Fixed wing drone with VTOL capabilities; Dragonfish Lite, smaller version of the Dragonfish; Dragonfish Pro, a long range variant of the Dragonfish.

These features and benefits make Autel Robotics a strong player in the drone industry.

What is the price range of Autel Robotics drones?

The price range of Autel Robotics drones varies depending on the model and the bundle. For instance, the EVO Lite+ is priced from $749.00 USD to $1,149.00 USD. Please note that these prices are subject to change and it's always a good idea to check the official Autel Robotics store or authorized retailers for the most accurate and up-to-date pricing.

About autelrobotics.com Payment Method?

Autel Robotics accepts the following forms of payment: Credit Card (Visa, MasterCard, American Express, Discover), Debit Card (Visa, MasterCard, Discover), Paypal, Paypal Credit, Apple Pay, Affirm Financing (excluding West Virginia and Iowa), Bank Transfer, Vimeo Payment, Shop Pay, Google Pay, and Meta Pay. If you pay by credit or debit card, Autel Robotics will receive temporary authorization to charge your card once you have completed the payment process. They will charge you when they ship your order or when the temporary authorization ends (6 days), whichever comes first. Different forms of payment cannot be combined, and you can only use one bank card for each order. If a PayPal dispute occurs before shipment, the order will be held because PayPal will withhold payment under such circumstances. Please settle the dispute to proceed with the order. Customer cannot pay with a credit or debit card if the order amount exceeds USD $10,000. To apply for installment, please select Affirm or PayPal credit at checkout. For your protection, orders are subject to Autelrobotics's verification procedure. You may be asked to verify that you are the card owner or that the order information is legitimate. Autelrobotics reserves the right to refuse an order if the order or payment information is not verifiable. If so, a refund will be issued via the same method you used to make your payment. Please contact their customer care using email if there is any problem with your payment. Tax rate In accordance with state and local law, your online purchases from Autelrobotics will be taxed using the applicable sales rate for your shipping address. It depends on your payment method. If you are paying for your order with an international bank card, the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge foreign conversion fees. Please contact your bank or credit card issuer for any questions regarding these fees. Extra charges will not be shown on your online order, and Autelrobotics does not take any responsibility for extra charges incurred while making payments with international bank cards. Autelrobotics can only arrange shipment after the eCheck has cleared, which can take up to 3-6 business days. Please contact PayPal to determine when the payment will clear. If your payment has been declined, you will need to place your order again. We’re not able to reinstate an order once the payment has been declined. To help ensure your order is not declined when placing a new order we suggest checking the following: Your order information (eg. phone number, email address) before submitting your order; if you are shipping to a business address, make sure to put your name on the order. Card details to make sure the information is correct, e.g. the expiry date and your billing address.

Autel Robotics FAQs

FAQ

Autel Robotics Alternatives

Here are some alternatives to Autel Robotics:

  1. GetFPV: Known for its wide range of drone products.
  2. Skydio: Manufactures autonomous drones using artificial intelligence.
  3. AirSelfie: Offers pocket-sized flying cameras that connect to smartphones.
  4. DJI: Develops and manufactures aerial robotics technology for commercial and recreational use.
  5. Hive UAV: Provides automated remote aerial monitoring using drones for agriculture, emergency services, and industry.
  6. Percepto: Develops autonomous inspection and monitoring solutions.
  7. HiveGround: Another alternative in the drone market.
  8. Hubsan: Known for its affordable and high-quality drones.
  9. Parrot Drones: Offers a variety of drones for both professional and personal use.
  10. Yuneec: Provides a wide range of drones for various applications.

These alternatives offer a variety of features and services, and some of them also have rewards and loyalty programs. It's recommended to explore each of these options to find the one that best suits your needs.

FAQ

How To Open A Autel Robotics Account?

To open an account on Autel Robotics, follow these steps:

  1. Visit the Autel Robotics website.
  2. Click on the Create Account option.
  3. Enter your Country/Region.
  4. Provide your email address.
  5. Click on Send Code to receive a verification code in your email.
  6. Enter the verification code received in your email.
  7. Create and enter a new password.
  8. Re-enter the password for confirmation.

After these steps, your account should be successfully created. Remember to read and agree to the terms and conditions before finalizing the account creation. Enjoy exploring Autel Robotics!

FAQ

About autelrobotics.com Prices and Cost?

The prices for products on autelrobotics.com vary depending on the product. The EVO Lite+ is priced from $749.00 USD to $1,149.00 USD and from $769.00 USD to $1,499.00 USD. The EVO Nano series is priced from $549.00 USD to $949.00 USD and from $389.00 USD to $799.00 USD. Other products such as the EVO II V2 Smart Controller Stick are priced from $229.00 USD. Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

Are there any discounts available on autelrobotics.com?

Yes, there are several discounts available on Autel Robotics. They have a Special Offer for the EVO Nano+ where you can save 35% and get it for only $609.00 USD. They also have a New Year Sale where you can save 10%. In the EVO II Series, there are discounts of up to 28% on certain bundles. Please note that these offers may vary and it's best to check the website for the most current deals.

FAQ

How can I purchase a product from autelrobotics.com?

To purchase a product from autelrobotics.com, you can follow these steps:

  1. Visit the Autel Robotics Official Store.
  2. Browse through the available products. You can find a variety of drones and accessories.
  3. Once you've chosen a product, click on it for more details.
  4. Click on the Buy Now button to add the product to your cart.
  5. Proceed to checkout. If this is your first time making a purchase, you will be asked to enter your credit/debit card information. You can choose to save this information for future purchases by ticking the “Save information for Personal Payment Profile” box.
  6. Follow the prompts to complete your purchase.

Please note that the availability of products may vary, and some products may be sold out. If you need further assistance, you can contact Autel Robotics customer service. They can be reached at (844) MY AUTEL or (844) 692-88 35, or via email at support@autelrobotics.com..

FAQ

About autelrobotics.com Popular Products and Services?

Autel Robotics offers a wide range of products and services. Their Enterprise Products include multi-rotor and fixed-wing drones such as the EVO Max Series, EVO II Enterprise V3, EVO II Dual 640T V3, EVO II RTK Series V3, EVO II Pro V3, EVO II Enterprise V2, EVO II Dual 640T V2, and EVO II RTK Series V2. They also offer Consumer Products like the EVO Lite Series, EVO Nano Series, EVO II Pro V3, EVO II Pro V2, and EVO II. In addition to these, they have an Ecosystem of products designed to enhance the user experience. The EVO II Pro V3 was the most popular model in 2023. Autel Robotics also provides quality assurance services that meet the requirements of regional departments or relevant laws and regulations.

FAQ

What is the price range of Autel Robotics products?

The price range of Autel Robotics products varies depending on the specific product. For instance, the EVO Lite+ is priced from $749.00 USD to $1,149.00 USD. The EVO Nano+ is available from $549.00 USD to $949.00 USD. Other products like the EVO Nano start from $389.00 USD. Please note that these prices are subject to change and it's always best to check the official Autel Robotics store for the most accurate and up-to-date pricing..

FAQ

autelrobotics.com Return Policy?

Autel Robotics has a 30-day return policy. If you are not satisfied with your purchase, you may return any unused items in their original packaging within 30 days of delivery. Returns must be initiated within 30 days of the date you received the product. Products must be unused, and returned in their original packaging with all included accessories. All returns must be accompanied by a proof of purchase. This can be an order confirmation email that includes the order number. You are responsible for paying the return shipping cost. Refunds are issued within one business day once the item is received and inspected, and will be issued based upon the original payment method. Orders cancelled or modified during shipment cannot be altered. You can initiate a return once you have received the product. Only items that have been purchased directly from Autel Robotics can be returned to Autel Robotics. Autel Robotics products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

Regarding the shipping policy, Autel Robotics offers free shipping on all orders over $59. They use the best carriers in the business to make sure your order gets to you on time. During the checkout process, you'll see the free shipping option for orders over $59, or you can also choose a faster delivery method for an additional fee. Shipping methods and fees for orders less than $59 will be displayed during the checkout process. Delivery times vary according to your selected delivery address, the availability of your items and the time of day you place your order. Any orders received will ship the next business day. Please allow 24 hours of processing time. During periods of high order volume, such as the Black Friday Sale Season, please be aware that the processing time may take up to 72 hours..

FAQ

What is the contact information of Autel Robotics?

The contact information for Autel Robotics is as follows:

  • Address: 22522 29th Dr SE, Ste 101, Bothell, WA 98021, United States
  • Toll-free: (844) MY AUTEL or (844) 692-88 35
  • Email: support@autelrobotics.com

For Enterprise support, you can contact them via: - Email: enterprise@autelrobotics.com - Toll-free: (844) 460-0454

For Customer Service in the European Union, you can reach them at: - Email: support.eu@autelrobotics.com

For Dealer and Sales Inquiry in various regions, you can contact them at: - North America: nasales@autelrobotics.com - Latin America: la@autelrobotics.com - Euro: euro@autelrobotics.com - MENA (Middle East and North Africa): mena@autelrobotics.com - APAC (Asia-Pacific): apac@autelrobotics.com

For Marketing Cooperation, you can reach them at: - Email: marketing@autelrobotics.com.

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